Language
The language of direct support, in the words Medicaid programs, provider agencies, and the people who staff community services actually use. These are service and budget terms. Clinical definitions stay with medical sources.
Updated September 26, 2026.
Roles
The jobs in a shift, a waiver, and a wage bill.
- Direct support professional
direct support worker · direct service professional
The person paid to help someone with an intellectual or developmental disability live and take part in the community.
- DSP
D.S.P. · direct support professional acronym
The acronym for direct support professional, and the label that shows up in job ads, wage bills, and staffing surveys.
- Direct care worker
direct-care worker · direct care staff
A broad label for paid workers who help people with daily needs, across disability services, aging, and home care.
- QIDP
qualified intellectual disability professional · QDDP
The qualified intellectual disability professional who coordinates active treatment in an ICF/IID, not the person working the shift.
- PCA
personal care attendant · personal care assistant · personal care aide
A personal care attendant, assistant, or aide, paid to help with daily activities. The title is a service as often as it is a job.
- DSP vs CNA
DSP versus CNA · direct support professional vs certified nursing assistant
A direct support professional is a community-support worker. A CNA is a certified nursing assistant under a state's nurse aide rules.
- Direct support vs direct care
direct support versus direct care · DSP vs direct care worker
Direct support is the disability-services profession. Direct care is the broader labor and budget category that may include it.
- Frontline supervisor
front-line supervisor · direct support supervisor · house manager
The person who schedules, coaches, and covers the direct support shift. Not a QIDP credential and not a supports coordinator.
- Supports coordinator
support coordinator · service coordinator · case manager
The person who writes and monitors the service plan and connects waiver services. Usually not the employer of the direct support staff.
The service system
Where support is funded and who gets paid to deliver it.
- HCBS
home and community-based services · home and community based services
Home and community-based services: Medicaid support delivered in a home or community instead of an institution.
- Medicaid waiver
HCBS waiver · 1915(c) waiver · waiver slot
Permission for a state to set aside some Medicaid rules and offer home and community-based services to a defined group.
- ICF/IID
intermediate care facility · ICF/ID · ICF
An intermediate care facility for people with intellectual disabilities: a Medicaid institution with 24-hour active treatment.
- Self-direction
self-directed services · participant direction · consumer direction
An arrangement where the person, or someone they choose, hires and schedules workers inside a Medicaid budget and a plan.
- Provider agency
provider · community provider · disability provider
An organization enrolled to employ staff and bill Medicaid for disability services. It carries the gap between the rate and the wage.
- Group home
community residence · group residence
The everyday name for a small shared residence where paid staff support people with disabilities. The billed service usually has another name.
- Supported living
supported living services · live-in support
Support delivered in a home the person controls, rather than in a residence the provider agency operates.
- Day habilitation
day program · day supports · day hab
A weekday, non-residential waiver service built around skills and community time, not around where someone sleeps.
- Financial management services
FMS · fiscal intermediary · fiscal management service
The payroll and budget office for self-directed workers. It pays the attendant. It does not supervise the shift.
The population
How programs name the people they serve. These are eligibility and agency terms, not diagnoses.
- I/DD
intellectual and developmental disabilities · ID/DD
Intellectual and developmental disabilities, the paired name Medicaid programs and agencies use for the people they serve.
- IDD
I.D.D. · IDD services
The acronym for intellectual and developmental disabilities, written without a slash. It is the same service population as I/DD.
- Intellectual disability
intellectual disabilities
A service category in waiver names, facility names, and level-of-care screens. The clinical definition is published elsewhere.
- Developmental disability
developmental disabilities · DD services
The broader service category states and the federal DD Act use. A waiver's own level-of-care rules decide who can enroll.
Practice and money
The plan, the support on a shift, and the dollars that decide the wage.
- Person-centered planning
person centered planning · person-centred planning
Planning organized around a person's goals and routines. In a waiver, it is supposed to produce the service plan, not just a stack of hours.
- Individual support plan
ISP · individual service plan · person-centered service plan
The document that authorizes waiver services: goals, amounts, and who provides them. States abbreviate it ISP or something close.
- Positive behavior support
PBS · positive behavioral support
A way of understanding behavior and changing the surroundings and the skills around a person. The written product is a behavior support plan.
- Behavior support plan
BSP · behavior plan · positive behavior support plan
The written plan for what staff do around a specific behavior. It rides with the individual support plan and can include restrictions that need extra review.
- Habilitation
habilitative services · hab
Support aimed at building skills for community life. Waiver services such as residential and day habilitation are built on this word.
- Wage pass-through
pass-through · wage enhancement
A budget rule that requires providers to pay a share of a rate increase out as wages, instead of absorbing the whole increase.
- Rate study
rate review · rate rebase · provider rate study
A state's study of what a waiver service costs to deliver. The legislature can fund the modeled rate, a fraction of it, or none of it.
- Wage floor
minimum DSP wage · wage minimum · direct care wage floor
A minimum hourly rate a Medicaid program sets for a named class of workers, separate from the provider's fee schedule.
- Fee schedule
rate schedule · provider fee schedule
The published list of what Medicaid pays for each waiver service, by billing unit. It is the price list, not the worker's wage.
- National Core Indicators
NCI · NCI-IDD · NCI staffing survey
The state collaboration that surveys people receiving I/DD services and, separately, asks agencies about wages, vacancies, and turnover.
- NADSP
National Alliance for Direct Support Professionals
The National Alliance for Direct Support Professionals, which publishes a code of ethics, competencies, and a certification for the job.
